Postage in the UK
We make our candy floss fresh, So please allow extra time for us to spin your fluff. Shipping within the UK generally takes 1-2 working days from the date of dispatch, and we aim to dispatch orders within 5 days of purchase.
Boxes will be despatched via Royal Mail First Class signed for and I'll send you an email or text to confirm postage.
Special Delivery can be arranged at an additional cost. Just let me know if you require this service.
We advise you to keep your fluff away from the heat, so it doesn't melt.
And we recommend you eat it as soon as you can! However, it will last up to three weeks if kept cool and airtight. So try and keep the lid on tightly to ensure it stays fluffy and fresh for longer.
Unfortunately we do no accept returns for our boxes or tubs, as this is a food product - please pick your flavours wisely.
We will do our best to dispatch orders as quick as we can and pass on our delivery time estimates to you. However, if your order arrives melted or not in an edible state then please do contact us immediately (within 12hours) and we'll do our best to help you out.
We endeavour to provide you with the fluffiest, tastiest candy floss, and protect our product from delivery damages (and the unpredictable weather) as much as we can.
If you would like to speak to any of us further about our candy floss, delivery or flavours then please contact us at firstname.lastname@example.org